Metacritic changes its user review policy to combat score bombing
“We recently implemented the 36 hour waiting period for all user reviews in our games section to ensure our gamers have time to play these games before writing their reviews. This new waiting period for user reviews has been rolled out across Metacritic’s Games section and was based on data-driven research and with the input of critics and industry experts,” a Metacritic spokesperson said in a statement provided to Engadget.
Metacritic isn’t the only platform that’s trying to keep users from destroying scores before giving games a fair chance. Steam’s review system attempts to hold users accountable by noting how much time they’ve spent playing the game. Steam also shows how many reviews a user has made and lists recent reviews.
Neither solution is perfect. In Metacritic’s case, postponing user reviews isn’t going to fix the issue of score bombing, and it might create release-day issues when people visit a game listing for buying advice only to find zero user reviews. Ultimately, the problem isn’t the review platforms or how they’re structured. There’s no silver bullet to stop people from blasting their baseless opinions online.
Update 7/17/2020 12:00PM ET: This story was updated to include a statement from Metacritic.
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